Crypto.com: fact sheet

Who runs Crypto.com?

Crypto.com is a brand. The companies named in its legal documents have names beginning with “Foris”. The app’s terms and conditions (last updated 14 July 2026) name the provider as “Foris DAX MT Limited (together with its affiliates, 'Crypto.com')”, a company registered in Malta under number C88392. If you live outside Europe, check whether the terms for your country name a different company.

Unlike the Coinbase and Gemini fact sheets, which draw on annual reports filed with the US Securities and Exchange Commission (SEC), this page relies on Crypto.com’s own legal pages. The pages we read did not state a founding year or a head office, so we leave those out. Its main product for beginners is the Crypto.com App for buying, selling and storing crypto; it also runs a separate exchange for order-book trading.

This fact sheet does not rate or recommend Crypto.com. It records what we could check on 2 October 2026.

Is Crypto.com licensed or registered where you live?

Here is what Crypto.com’s own pages say, and how far we could confirm it:

A licence list with no reference numbers is hard to check. Our tools could not open the FCA register or the full ESMA list of MiCA firms. Search those registers yourself for the exact entity named in your terms. Our guide to checking if a crypto firm is authorised explains how.

MiCA authorisation lets a firm offer services across the European Economic Area from one country. EU supervisors stress that it does not come with a compensation scheme for crypto.

How does Crypto.com charge fees?

Crypto.com’s app terms do not list fees in the document. They say: “The list of applicable Fees are set out on the Crypto.com App ([Home] > [Settings] > [About Crypto.com] > [Fees & Limits]) and may be updated by Crypto.com from time to time.” The exchange’s online fee page loads as an app that our tools could not read, so we do not quote any rates.

Before you trade, open that Fees & Limits screen and write down:

• the fee or spread on buying and selling in the app;
• any card purchase fee;
• trading fees on the exchange, if you use it, and how they change with volume;
• withdrawal fees for each coin and network you plan to use.

The total cost is amount × each fee rate, plus the spread. Our bid-ask spread explainer and crypto fee calculator help you add it up.

What does Crypto.com’s proof of reserves show?

Crypto.com’s proof-of-reserves page says “The verification was conducted by Mazars Group”, an audit and advisory firm. It was done “as of December 7, 2022, 00:00:00 UTC”. Mazars compared on-chain addresses shown to be controlled by Crypto.com with customer balances. Users can check that their balance was included using a Merkle tree, a cryptographic summary of balances.

Two limits stand out. First, the page itself says not all tokens or chains were covered by the tools used. Second, when we checked on 2 October 2026, the page showed no verification dated after December 2022. A proof of reserves is a snapshot of one moment. It does not show what happened afterwards, and it usually says little about the platform’s debts. Read our explainer on what proof of reserves does and does not prove.

What does Crypto.com say about security?

Crypto.com’s security page says it has “strict controls on access rights to funds in both cold and hot wallets”. It says it holds customer assets on a 1:1 basis and lists certifications: ISO/IEC 27001, ISO/IEC 27701, ISO 22301, PCI DSS and SOC 2 Type II. These are standards for information security, privacy, business continuity and card data.

Certifications show that processes were assessed against a standard. They do not insure your balance against a hack or the platform failing. The page also says US dollar balances held at its partner banks are insured up to $250,000 in the aggregate, but only if the FDIC member bank fails. That covers cash at those banks, not crypto.

Has Crypto.com faced regulatory action?

On 2 October 2026 we searched the press releases of the SEC, the CFTC, the NYDFS, the FCA, the US Department of Justice and the US Treasury. We found no published enforcement action against a Crypto.com company on those sites.

We only publish actions and incidents we can confirm from a regulator’s release or the company’s own official disclosure. “We found none” does not prove that none exists: regulators in other countries publish their own notices, and searches can miss items. Check the warning lists of the regulator where you live.

Where is Crypto.com not available?

The app terms require you to confirm that you are not resident in “any jurisdiction which Crypto.com has notified as being subject to prohibitions or restrictions”, and point to a separate list. The US licences page says Crypto.com may not offer certain products in certain jurisdictions because of regulatory restrictions. Products also differ by country. Check the restricted list linked from the terms for your country before you sign up.

What should you check before you sign up?

These checks come from regulator guidance, not from Crypto.com. They apply to any platform.

1. Find it on the register yourself. Type the regulator’s web address into your browser rather than following a link, then compare the exact legal entity name, reference number, website and phone number with what you were given. Scammers copy the details of real firms. Our guide to checking if a crypto firm is authorised lists the official registers by country.
2. Read what the register entry means. The UK FCA says: “Being registered with the FCA as a cryptoasset business does not mean your customers benefit from the protections of the Financial Ombudsman Service or the Financial Services Compensation Scheme (FSCS).” FinCEN says a listing on its MSB site “is not a recommendation, certification of legitimacy, or endorsement of that business by any government agency.”
3. Know which entity you are signing up with. The terms of service name the company you contract with. That entity, and the country it is in, decide which rules apply to you.
4. Decide who holds the keys. The SEC warns: “If the third-party custodian is hacked, shuts down, or goes bankrupt, you may lose access to your crypto assets.” Read our lesson on wallets and private keys before you leave a balance on any platform.
5. Price the whole trade. Add the spread, the trading fee and the withdrawal fee before you buy. Our crypto fee calculator does the arithmetic.
6. Match the entity to the register. Crypto.com’s licence pages do not show reference numbers, so search the register in your country for the exact Foris company named in your terms.

What are the risks of using Crypto.com?

• Price risk. The UK FCA says people who buy crypto should be prepared to lose all their money.
• Custody risk. The SEC warns that if a third-party custodian is hacked, shuts down or goes bankrupt, you may lose access to your crypto.
• Stale information. A proof of reserves from 2022 says nothing about reserves today.
• No compensation scheme. FCA cryptoasset registration does not bring Financial Ombudsman or FSCS protection, and MiCA does not provide compensation for crypto losses.

See our full guide to crypto risks.